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Cookie Policy

What are Cookies?

Cookies are small text files that websites create and send to your computer or mobile device as you browse online. Cookies allow us to recognise that you have visited our website before and remember your preferences.

For example, cookies can help us to remember your website login so that you don't need to type it into the website every time you return, or to remember the goods that you have clicked to purchase on one page so that they are added to your basket. Some of the cookies we use improve the functionality of our website, so if you choose to disable cookies on your browser, you might find that you can't access some aspects of our website, or that parts of the website don't function in the way that you might expect them to.

How we use Cookies

Our website uses 13 cookies. These cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and to improve our website. We are required by law to provide you with clear and comprehensive information about the cookies that we use and if this page does not answer all of your queries you should contact us.

Our cookies do not store information which could be used to identify you personally, such as your contact details.

We use the following cookies:

Strictly Necessary Cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/Performance Cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality Cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting Cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie NamePurpose
vscommerceA session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding information such as the basket contents, logged in status and other information.
VSReferrerAn identifier that stores that website that referred you
VSCurrencyAn identifier that references the currency the prices are displayed in.
VSVatPricesAn identifier that references if prices are shown inclusive or exclusive of VAT.
VSCategoryGroupAn identifier that references the last top level category visited.
VSCourierIDAn identifier that references the courier the customer has selected.
VSCountryIDAn identifier that references the country the customer has selected.
VSWishlistIdAn identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.
VSWishlistTokenAn identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.
vs_loginSecure login token if the visitor selected for the website to remember them.
Google AnalyticsNon-personal information used to track a visitors route through the website. This is used to find at which point customers have abandoned the checkout process and is used to improve the website. You can read more information on the cookies used by Google Analytics uses on its information page
VSMultisiteIPRedirectedAn identifier that flags if we have automatically redirected the visitor to a more appropriate version of the site depending on their location.
locale_prefixAn identifier used to keep a visitor on a specific version of the website.

Third Party Cookies:

In addition to these cookies above, our website also uses third party cookies which are set by a domain other than our website. For example you can choose to share content from our site with others via social networks (Facebook, Twitter, Pinterest, Google Plus), and so you may be sent cookies from these websites.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Blocking Cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. If you choose to disable access to cookies on your browser you will not be able to login, register or purchase from this website.

How to block Cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)    https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)    http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)    https://support.apple.com/kb/PH21411 (Safari); and

(f)    https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

 

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